IT – Manager (M / F / X) at Julius Berger Nigeria Plc

Job Title: IT - Manager (M / F / X)

Organization: Julius Berger

Job Identification: 154

Location: Abuja

Job Duty / Responsibilities

• Act as a primary contact for all customer queries and issues
• Supervise IT services team to support and maintain company IT infrastructure.
• Provide support for new releases and deployments.
• Interact with business team to understand business requirements and communicate the same to team members.
• Prioritize and direct team members for timely completion of assigned projects.
• Conduct team meetings on regular basis to discuss about project issues and status.
• Oversee infrastructure upgrades, modifications and deployments.
• Maintains documentations for deployment, maintenance, upgrades, and problem resolution activities.
• Assist in staff recruitment, training, performance evaluation, promotion, retention and termination activities.
• Communicate department goals and procedures to team members.
• Ensure team follows best practices and maintain service level agreements.
• Carries out support and repairs

Job Requirements

• Completed studies or specialist qualifications in information and communication technology, electrical engineering, communications engineering or a comparable qualification.
• Experience as a team lead in IT with a focus on hands on solutions and personnel responsibility
• Extensive experience in IT support and network
• You are able to take a holistic view of issues beyond your own area of expertise
• High solution orientation with high quality standards and distinctive analytical competence, customer orientation and communication skills
• Knowledge of Microsoft client and server operating systems, project management, network technology; knowledge of VoIP and Radio systems is an advantage.